Intentional | Audio Identity Blog from Sonic ID

Exploring branding and identity with music, sound, voice and silence

Archive for September, 2008

Popcorn and designing for emotion


Photo by Susan NYC.


A few weeks back I asked the LinkedIn community a simple question: “Which brands do you recognize by their sounds?


Many people responded with TV jingles, others with product experiences, and some mentioned the sound of physical spaces. There are/were no “right” or “wrong” answers, but some resonated with me more than others. I’m writing about a few of those here.


One wasn’t really a brand association as much as it was a category association: the sound of popcorn being equated with the experience of being at the movies.


Oddly (?) “at the movies” isn’t really a place for me. It’s a memory and a feeling of a feeling, laced with drama and excitement, the splendor of film from years ago. This is escapist! This is special! This is huge! And it’s all brought on by a few bites of popcorn.


Architects, industrial designers, digital designers and other flavors of experience designers should be more playful with associations like this. We’re rich with memories, of course, and when we draw from our massive palette of emotional triggers, we begin to chip away the cracks of meaning and emotion, those things which by and large make us human.


Saatchi and Saatchi popularized the phrase “facts lead to conclusions. Emotion leads to action.” This sums up nicely why at the end of the day commodity brands just can’t compete with experiential brands.


This brings to mind Jean-Louis’s story in Marc Gobe’s book Brand Jam: “If I serve a roasted chicken to someone brought up in a farm and include the smell of hay at the same time (perhaps with a fragrant oil on the plate), it can bring that person back to his or her childhood experience or maybe mom’s cooking. This discovery will be able to enhance my clients’ experiences. There is so much more we can do to stimulate our senses.”


This segues nicely with a great feature series at Design Week on the topic of interaction design and the senses. One of the pieces features Sonic ID’s very own “sonic futurologist” Martyn Ware. Prepare to be engaged!


– Noel Franus


PS: More insights from the survey soon, I promise…

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Live on Twitter.

twitter

I’m jumping on the Twitter bandwagon. Follow my tweets here: @nfranus.

It’s interesting — some folks tell me their company’s working and communication styles have changed as a result of team Twittering. Others dip their toes in and say “eh, not for me.”

Me, I’m not sure where this goes, or what this means for me, Sonic ID, the buzz on sonic branding and audio identity or the price of eggs in Schuyler, Nebraska. But we’ll find out soon enough. Ping me if you’re tweeting, too.

– Noel Franus

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Sonic ID in Stockholm

After a brief hiatus due to being hacked, we’re back online. And busier than ever.

Amidst the flurry I wanted to let you know that Dan Kirby, Managing Director for Sonic ID Europe, will be speaking on sonic branding and audio identity at the Visual Identity and Communication Design conference in Stockholm, Sweden. Dates: September 22, 23.

I noticed the conference also includes a look at Danish State Railways’ design for multiple emotional states. Sounds like an interesting way to spend your Monday…

– Noel Franus

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Live in Liverpool

Quick plug: Sonic ID’s Martyn Ware keynoting Wednesday @ (re)Actor 3 / HCI 2008 in Liverpool. If you’re in the neighborhood, drop in and say hello.

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